![]() Q: May I use more than one credit card to pay off the balance?Ī: You may process more than one payment on a claim number or balance however, they will be processed as separate transactions on the portal.Ī: After your insurance(s) processes your claims, they send a response to DaVita indicating your patient responsibility (for example your co-pay and/or deductible). International credit cards are not accepted. Q: Can I set up recurring/autopay payments using Forte Secure Web Pay?Ī: No, at this time there is no recurring payment option.Ī: You can make payments with a Visa, MasterCard, American Express or Discover credit or debit card. Q: Will I get a receipt after my payment is processed?Ī: Yes, after your transaction is processed you will have the option to print a receipt. Q: What is the minimum and the maximum amount one can pay per transaction?Ī: The minimum payment is $10 the maximum payment is $10,000. Q: What do I do if the transaction is declined?Ī: Please contact your credit card company for details. Q: What do I do if I pay the wrong amount or need my transaction canceled?Ī: Please call our Patient Resources department at 1-86 or email immediately to cancel or refund any incorrect payments. Q: What name do I use to process payments?Ī: Under Billing Information, please use the cardholder name. For Order Transaction information, use the patient’s first and last name. ![]()
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